What is the CEI
Below is an excerpt from https://www.mom.gov.sg/employment-agencies/eligibility-and-requirements/certificate-of-employment-intermediaries-cei
If your employment agency is under any of the Comprehensive Licences, key appointment holders and employment agency personnel doing EA work must get the Certificate of Employment Intermediaries.
The Certificate of Employment Intermediaries (CEI) aims to equip employment agency (EA) personnel with knowledge of employment laws and regulations.
This ensures that EA personnel understand their obligations under the law and are able to advise their clients of their rights and responsibilities.
Who needs to be certified
The CEI requirement applies to employment agencies with any of the following licences:
- Comprehensive Licence (All)
- Comprehensive Licence (Local)
- Comprehensive Licence (non-FDW)
It is required for:
- All key appointment holders, regardless whether they perform EA work.
- All EA personnel doing EA work.
- Other personnel holding the following positions:
Position For ACRA entity Director or Managing Director Company (ROC) Owner Business (ROB) – Sole Proprietorship or Partnership Partner Limited Liability Partnership (LLP) General partner Limited Partnership (LP)
Once you obtain the CEI, your records in the EA Personnel Search will be updated within 7 working days.
When to get certified
Each key appointment holder and EA personnel must attain the CEI by this timeframe:
| Position | Timeframe |
| Key appointment holder | Before registration. |
| Other EA personnel doing EA work | Before registration or within 1 month of registration. Candidates who do not get the CEI within the time will have their registration revoked. |
| Other personnel | Before applying for licence. |
Which CEI course to take
There are two main types of CEI courses:
- CEI (KAH) for key appointment holders (KAH) and other personnel.
- CEI (Basic) for other EA personnel performing EA work.
If you work for an EA whose licence does not permit it to place foreign employees, you can opt to attend the CEI (KAH) and CEI (Basic) courses without the Employment of Foreign Manpower (EFMA) and Immigration Act (IA) modules.
CEI (KAH)
The CEI (KAH) course for key appointment holders covers key legislation such as the Employment Act, Employment of Foreign Manpower Act (EFMA), and Companies Act.
| Course | For KAHs working for EAs holding | Duration | Certificate awarded |
| CEI (KAH) | Comprehensive Licence (All) | 40 hrs | Certificate of Attendance CEI (KAH) |
| CEI (KAH) – non FDW | Comprehensive Licence (non FDW) | 32 hrs | Certificate of Attendance CEI (KAH) – non FDW |
| CEI (KAH) – without EFMA | Comprehensive Licence (Local) | 24 hrs | Certificate of Attendance CEI (KAH) – excluding EFMA |
Test format for CEI (KAH)
Time taken: 2 hours
| Section | Number of questions | Type of questions | Topics |
|---|---|---|---|
| A | 45 | MCQ | Employment Agencies Regulatory Framework (EARF) Employment of Foreign Manpower Act (EFMA) |
| B | 30 | MCQ | Contract Law (CL) Competition Act (CA) Employment Act (EA) Work Injury Compensation Act (WICA) Immigration Act (IA) Central Provident Fund Act (CPFA) TAFEP / Fair Consideration Framework Prevention of Human Trafficking Act (PHTA) Personal Data Protection Act (PDPA) |
| C | 5 | MCQ – Case Study | Employment of Foreign Manpower Act (EFMA) Employment Act (EA) Employment Agencies Regulatory Framework (EARF) |
CEI (Basic)
The CEI (Basic) course for other EA personnel covers only the key legislation relevant to their work.
| Course | For other EA personnel working for EAs holding | Duration | Certificate awarded |
| CEI (Basic) | Comprehensive Licence (All) | 36 hours | Certificate of Attendance CEI (Basic) |
| CEI (Basic) – non FDW | Comprehensive Licence (non FDW) | 28 hours | Certificate of Attendance CEI (Basic) - non FDW |
| CEI (Basic) – without EFMA | Comprehensive Licence (Local) | 20 hours | Certificate of Attendance CEI (Basic) - without EFMA |
Where to take the course
You can register for the CEI directly with the following training providers:
| Training provider | Address | Contact |
| Absolute Kinetics Consultancy Pte Ltd | 105 Desker Road Singapore 209627 |
[email protected] 6690 5555 |
| Grace Management & Consultancy Services Pte Ltd | 198 Geylang Road #04-01 Singapore 389263 |
[email protected] 6296 4333 |
| Singapore Polytechnic | PACE Academy 500 Dover Road Singapore 139651 |
[email protected] 6772 1288 |
Course fees and subsidies
You can contact the appointed training providers, or contact SkillsFuture at 6785 5785, to check if the course is eligible for subsidy.
The fees (inclusive of GST) for the various courses are as follows:
Course fees by courses
| Course | Absolute Kinetics Consultancy | Grace Management & Consultancy Services | Singapore Polytechnic |
| CEI (KAH) | $481.50 | $585 | $642 |
| CEI (Basic) | $395.90 | $475 | $513.60 |
| CEI (KAH) – non FDW | $395.90 | $490 | $513.60 |
| CEI (Basic) – non FDW | $310.30 | $380 | $385.20 |
| CEI (KAH) – without EFMA | $310.30 | $375 | $385.20 |
| CEI (Basic) – without EFMA | $224.70 | $265 | $256.80 |
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Taking the CEI test
First time taking test
If this is your first time taking the CEI test, it is optional for you to attend the CEI course.
Re-taking a test
However, if you failed your first test, you must attend the course before you can re-take the test.
After attending the course, you can re-take the corresponding test. There is no limit to the number of re-takes. You can re-take without taking the course again.
You can also take another CEI test that has the same modules as the CEI course.
You have attended the Basic course, which consists of General, FW and FDW modules.
You can take and re-take the CEI tests for Basic non-FDW, which consists of General and FW modules.
Test providers
To take the test, register directly with the test provider:
| Test provider | NTUC Learning Hub Pte Ltd |
|---|---|
| Test fee | $171.20 for each of the following tests:
|
| Subsidy | Not applicable for test types |
| Address | NTUC Trade Union House 73 Bras Basah Road #02-01 Singapore 189556 |
| Contact |